Shipping & Delivery
We deliver across India with care. Your electric vehicle will reach you safely with complete installation support.
Shipping Policy
International Shipping
For international buyers, orders are shipped and delivered through registered international courier companies and/or international speed post only.
Domestic Shipping
For domestic buyers, orders are shipped through registered domestic courier companies and/or speed post only. Orders are shipped within 0-7 business days or as per the delivery date agreed at the time of order confirmation, and delivery of the shipment is subject to courier company/post office norms.
Delivery Timeline
We are not liable for any delay in delivery by the courier company or postal authorities and only guarantee to hand over the consignment to the courier company or postal authorities within 0-7 business days from the date of the order and payment, or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be made to the address provided by the buyer.
Tracking & Confirmation
Delivery confirmation and tracking details will be shared with you via the email address provided during registration. For any queries or issues regarding the shipment or services, you may contact us.
How Delivery Works
Order Confirmation
Receive order confirmation via email and SMS within 24 hours
Processing
Vehicle preparation and quality check takes 2-3 business days
Dispatch
Vehicle dispatched with tracking details shared via SMS
Delivery
Doorstep delivery with installation and demo by our team
Safe Packaging
Vehicles are securely packed with protective covers and cushioning for damage-free delivery.
Insured Transit
All shipments are fully insured against any damage during transit at no extra cost.
Doorstep Setup
Our team will assemble, test, and provide a complete demo at your doorstep.
Important Information
- • Delivery times are estimates and may vary due to weather, festivals, or logistics delays.
- • Someone must be present at the delivery address to receive and sign for the vehicle.
- • Please check the vehicle thoroughly before signing the delivery receipt.
- • Keep your order ID and phone ready for delivery coordination.
- • For bulk/dealer orders, custom delivery arrangements will be made.
Frequently Asked Questions
How long does delivery take?
Orders are shipped within 0-7 business days or as per the delivery date agreed at the time of order confirmation.
Can I track my order?
Yes! Delivery confirmation and tracking details will be shared with you via the email address provided during registration.
Who will deliver and install the vehicle?
Our trained delivery partners will deliver and provide complete installation, demo, and documentation at your doorstep.
What documents are provided on delivery?
You will receive: Invoice, Warranty Card, User Manual, Battery Certificate, and Charger Documentation.
Need Help With Delivery?
Our support team is available to assist you with any delivery queries.